Cococure · Partner Programme

The deal,
in full.

Everything you earn, what we ask, what's not allowed. Read once before you sign up — we don't change this in the dark.

1. What you earn

You earn commission on bookings driven through your active attribution against an active Cococure offer. Three rates apply:

  • Tables / bottles — 10% of net spend. Net spend = deposit + bar tab, net of VAT and refunds. The floor manager enters the final net spend per booking at end of service; commission calculates from there.
    Tables earn on a tighter window: the customer must book within 48 hours of clicking your link, OR use your coupon code at checkout, OR you book on their behalf via the hub. A click from a week ago doesn't earn you a table commission — tables are our highest payout and we reserve them for promoters who actively drive the booking, not passive link clicks.
  • Brunch / dining deposits — 5% of the full upfront payment. Calculated automatically when the deposit is captured. Earns via link click (7-day cookie), coupon, or hub-managed booking.
  • Paid tickets — 10% of the ticket price, any price. Calculated automatically on purchase. Earns via link click (7-day cookie), coupon, or hub-managed booking.

No commission is paid on free-entry tickets — there's nothing to share on a £0 ticket. Every paid ticket earns, whatever the price.

Worked examples

  • Sell 1 brunch booking for 6 at £45pp = £270 deposit → £13.50
  • Sell 1 club table that nets £500 in venue spend → £50.00
  • Sell 1 club table that nets £1,200 → £120.00
  • Sell 8 tickets to a £15 event → £12.00

2. Withdrawal threshold

You can request a withdrawal once your available balance reaches £200. Funds transfer to the UK bank account on file via manual bank transfer — typically within 3–5 business days of the request.

Why the threshold? £200 represents real bookings — roughly 2–3 table sales or 15 brunch covers or 130 paid tickets. Below that, admin time on payouts exceeds the commission. We pay serious promoters; the threshold filters anyone trying to game a discount on their own booking.

3. The hold period

After a booking earns commission, the row sits in Pending for 7 days from the event date. After 7 days it transitions to Available and counts toward your withdrawal balance. The hold protects against refunds — if a customer cancels within that window, the commission is reversed cleanly without affecting your withdrawal.

4. Clawbacks & unpaid bookings

Commission is only ever earned on money the venue actually collects. It is reversed (a "clawback"), or never becomes payable in the first place, when:

  • The bill isn't paid. A table that leaves without settling its tab, a deposit or card payment that fails, or any booking where the venue never receives the money earns no commission. Table commission is 10% of net spend actually collected — if nothing is collected, there is nothing to share. A booking sitting as "awaiting payment" does not pay out until the money is confirmed received; if it is written off as unpaid, its commission is cancelled.
  • The payment is disputed or charged back. If the customer disputes the charge, or their bank reverses it (a chargeback), the commission on that booking is clawed back in full — even if the dispute or chargeback lands weeks after the event.
  • The customer is fully refunded — no money to the venue, no commission to you.
  • The order is cancelled via WooCommerce.
  • An admin marks the booking refunded or unpaid after-the-fact (e.g. a customer dispute resolved in their favour, or a walked bill confirmed by the floor).

Commission is not reversed when:

  • The customer no-shows and the venue keeps the deposit — you did your job, the customer's loss isn't yours.
  • The booking date is moved but the venue still gets the revenue on the new date.

If a clawback hits after the funds were already withdrawn to your bank, your balance goes into deficit; future commissions absorb it before further withdrawals can be requested.

5. Attribution

A booking is attributed to you when one of the following is true:

  • The customer enters your partner coupon code at checkout (all booking types).
  • You create the booking on the customer's behalf via the promoter hub (all booking types).
  • The customer arrives via your partner link (URL parameter ?aff=YOUR-SLUG or /book/YOUR-SLUG/) and books within the type-specific window:
      • Tables / bottles — within 48 hours of the click.
      • Brunch / dining and tickets — within 7 days of the click.

The 7-day window for brunch and tickets gives credit for awareness — someone who saw your link Friday and booked the following Saturday still earns you commission. For tables specifically, the window is shorter (48h) because table commissions are the highest payout and we reserve them for promoters who actively drive the booking. A link click from a week ago doesn't earn a table commission — push your coupon code or book on the customer's behalf via the hub for stale leads.

6. Group / corporate bookings on behalf of clients

Promoters often book on behalf of clients — companies, VIPs, regulars. You may use your own email and phone on the booking to protect the client relationship, and the commission still attributes to you correctly through the promoter hub's booking interface. The £200 threshold and clawback rules still apply.

7. What's not allowed

  • Trademark bidding on paid search — don't run Google Ads using "Cococure", "Haus Stratford", "TWNTY7", "Cité Aldgate" or close variants as keywords.
  • Spam — unsolicited mass messages on WhatsApp, SMS or email. Genuine sharing with your audience is fine; cold-blasting is not.
  • Misrepresentation — don't claim Cococure offers / discounts that don't exist, don't pose as Cococure staff.
  • Fake bookings — repeated bookings under different aliases to game commission. Detection is automated; closed accounts forfeit unpaid balance.

7b. Brunches & payout timing

Brunch and dining-experience bookings driven through your attribution earn 5% of the booking total. Approved withdrawals are paid to your UK bank account, typically within 3–5 business days of the request.

7c. Crew earnings (recruit & coach)

You may invite other partners using your personal /join/ link. When someone who signed up through your link earns a commission, you earn a crew override of 50% of their commission, paid by Cococure on top — their earnings are never reduced. During a recruit's first 30 days you additionally earn a 1:1 match of their commissions, capped at £50 per recruit. Crew earnings exist one level deep only (your recruits' recruits earn you nothing), are only ever generated by real bookings — never by the act of recruiting — follow the same hold, release and clawback rules as the source commission, and self-referral or fake-account recruitment is treated as fraud under Section 7.

8. Account closure

Either side can close the relationship at any time. If we close your account for cause (see Section 7), you forfeit any unpaid balance. If you close your account or we close it without cause, we'll pay out any balance above £50 within 30 days; below £50 it's absorbed into operating costs.

9. We can change these terms

Commission rates, thresholds and clawback rules can change. Material changes (rate cuts, threshold increases) are announced in the promoter hub with at least 30 days notice and apply only to bookings created after the change date.

10. Questions

Email [email protected] or use the WhatsApp link in the promoter hub. We aim to reply within 24 hours.